From: CustomerDiscuss.Com

Some things never change, no matter how much efforts you put into it.

It’s like teaching an old dog new trick. That is exactly how Eddy’s Pizza Tema, located on the ground floor of the Giaan towers, off the Hospital road is when it comes to customer service. They seem to have taken bad customer service to a whole new level.

After all the backlashing Eddy’s Pizza received from CustomerDiscuss.Com and one of the co-owners, Ed Quartey coming to apologise and promising a better customer service, we all thought all is well now until my experience with them last Sunday

So last Sunday, my girls and I decided to put pizza on the menu for our little “sitting”, and we decided to buy from Eddies since it’s the closest to our location. 

I have been a witness to how long it takes to get a pizza from them  on a number  of occasions and since I didn’t want to go waste my time sitting there waiting, I decided to call them and place an order ahead of time.

I called and a lady picks, no name, it is basic corporate phone ethics for the person at the other end to know who they are communicating with. 

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From: CustomerDiscuss.Com (Visit Now)
Imagine having to wait in a restaurant for your food, and in this case just a mere pizza for over 3 hours—and then on top being disrespected by the workers.
The above summarizes the experience of Mary who took her folks to Eddy’s Pizza at Tema for Mother’s Day.
Apparently, it was not a case in isolation because she had witnessed another customer angry over about 2 hours wait.
For a mere Pizza, it does seem someone is really taking the piss at Eddy’s Pizza.

Read Mary’s recount of her dissatisfying experience at Eddy’s Pizza below…

Hello Chris-Vincent,
I am writing this to complain about Eddy’s Pizza.I know is about Corporate Ghana but i will like you to help me check this pizza joint, who do not care bout their customers because they think they make the best pizza.
Yesterday that was the mother’s day my twin sister and I won a prize at church to take our mother out for pizza at Eddy’s pizza Tema inside the Giaan Towers. We got there about 10 minutes to 2. When we got there we saw a lady coming out, ranting and insulting them, the little I heard was she has been here for almost 2 hours and no one seems to care about her order.

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