A great idea came through yesterday following a friend’s frustration with two of Ghana’s biggest internet providers—who continue to dish out crap services.
Customer service in Ghana is the crappiest I have ever come across; as if Ghanaians use mango leaves to pay for services. The broadband never works, the electricity is never on, the water never flows—and the waitress can keep you waiting for your food until hunger kills your buds.
The real pain is, you have no alternative to turn to—because, like a gang of fools, they are all the same.
If you think MTN steals your call credit, just try Tigo and see the frustration—and if you think Vodafone is a hell pit, take a trip to the quarters of Airtel and see what you will be served.
Almost every service and product delivering company in Ghana has it butt in the faces of customers, farting uncontrollability because the customer cannot really do anything. Mostly, if you quietly complain, they do nothing and if you are unlucky, they tell you to go f**k off.
Consumers have no voice, not even individual voices—let alone a collective one to force any sort of change.
So the idea is; GhanaCelebrities.Com intends to start a new column called ‘Put Them on Blast’ dedicated to corporate and public Ghana—-it’s time we shame some of these companies, tear down their lousy services, help them to lose customers and force them to do what’s right.
We intend to dedicate a team of writers and money to this cause; so if any of these companies is taking the piss out of you—write to us and we will give your message the needed audience.
If you work with any company or government institution that treats you like a 1st century Arabian slave, reach out to us and we will help in telling your story—to shame the company and more importantly, to force it to do what’s right.
It’s time customers take into their hands the true power of the customer-business relationship, and it’s time companies start to treat their workers right.
The piss take must end; why do you keep paying for a service that’s never delivered to you as it should be? Of course someone is not doing his or her job and even if it’s the entire structure that’s at fault, it ought to be brought to light.
These companies have long been screwing you up—and enough is damn enough.
Join the fight against corporate and government Ghana.
I understand GhanaCelebrities.Com is about to loose more advertisers for this, but F**K them, we are putting the interest of our readers and general Ghana first before their selfish profit motives.
If you have a complaint about your telecom company, internet provider, a restaurant, your bank or even your church, shoot an email to us via; change@ghanacelebrity.com or call/whatsapp 00447961817712. When you go to a restaurant and you are served in a broken plate or on a dirty table, just take some photos and send them to us with the needed details.
Together, we can get these people to be accountable and importantly, do what’s expected of them.
Signed;
Chris-Vincent Agyapong Febiri
Editor, GhanaCelebrities.Com
This post was published on May 7, 2016 10:32 AM
Our website, www.ghanacelebrities.com, uses cookies. The website uses analytical cookies to check the behavior of visitors and to improve the website on the basis of these data. In addition, third parties place tracking cookies to show personalized advertisements. Do not want to accept all cookies?
Read More